Frequently Asked Questions
Everything you need to know about shopping with True Kit USA.
How long will it take for my order to arrive?
Standard shipping within the USA typically takes 3-5 business days. Express options are available at checkout for faster delivery.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please use our online portal to generate a prepaid return label.
How do I know which size will fit me best?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the perfect fit.
Do you offer international shipping?
Currently, True Kit USA ships to all 50 states and Canada. We are working on expanding our international shipping options in the near future.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
True Kit USA is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.